Alltech IT Solutions Blog

VoIP Has More Features Than You Thought

VoIP Has More Features Than You Thought

Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. 

Find Me/Follow Me Call Routing

This feature is different than the traditional call forwarding you might have. Call forwarding allows you to take your main number, and forward it to a different number, such as your cell phone. However with find-me/follow-me call routing, the ability to further customize this feature is granted. Find-me refers to the ability to receive incoming calls at any location. Follow-me refers to the ability to customize a list. Let’s say you are expecting a very important call, but an exact time has not been arranged and you aren’t sure exactly where you will be. Follow-me allows you to have different phones be dialed, but without having the caller reach out to different numbers. You could have the first two rings hit your office phone, the next ring your cell phone, and then on the fifth your home phone. If the list is finally exhausted with no response, the call simply goes to your voicemail. 

Voicemail to Email Transcription

Whether you’re on vacation, or just receiving a large quantity of calls daily; VoIP has features to simplify your workflow. Voicemail to Email transcription translates voice to text, and displays the voicemail in the form of an email transcription. No more furiously scribbling names and numbers, having to listen to the voicemail multiple times. This also enables the ability to organize your voicemails, or search through them; otherwise impossible without VoIP. 

Auto Attendant

This is one of the not-so-hidden gems with VoIP services. This feature allows calls to be filtered to the correct location. This is done with a menu which the caller will interact with. This is a simple way to make your business instantly more professional.

Conference Calling

While it is not a hidden feature, and most VoIP users know about it -- conference calling can be utilized further than most business owners are aware of. VoIP services allow for managed invitations, “hand raises” and muting individuals. Online conferences cost a monthly fee that might not be necessary with the implementation of VoIP. 

Do Not Disturb

This feature does not need a very in-depth summary -- do not disturb. This feature sounds like it might not have a practical use, after all why would you ignore business phone calls? This feature could be utilized for a number of reasons. You might have a meeting with a very important client, and the last thing you want is your phone ringing and interrupting and throwing off the meeting. Just make sure you remember to toggle this feature back off once you’re done.

If you would like to hear about more features, and information on how VoIP can benefit your business, talk to our experts at Alltech IT Solutions by calling 954-628-3770 today.

Tip of the Week: How to Download Videos from Socia...
Making the Chromecast a Handy Business Tool
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Sunday, September 22 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Cables Automobile Scheduling Microsoft Office 365 Antivirus User Tips Managing Stress Network Security IT Services Workplace Tips Facebook Smartphones Error Outlook User Tip Email Management GDPR Telephone System Hard Drives Customer Service Worker Search Threats Current Events Mobility Taskbar Recovery Emergency Internet Explorer Software Laptop Biometrics e-waste Router Help Desk Encryption Technology Tips Communication Email Freedom of Information Voice over IP Backup and Disaster Recovery Remote Monitoring Wi-Fi User Security HP Avoiding Downtime Quick Tips Eliminating Downtime Document Management Video Hard Disk Drive Printer Passwords Outsourced IT Data Management Display Data Recovery PowerPoint Technology Health Cybercrime G Suite Autocorrect Company Culture Net Neutrality Going Green Licensing Gadgets Access Control Business Vendor Management Government Proactive IT Bandwidth Mobile Security Trends IT budget Regulation Ransomware Reporting Authorization Botnet Amazon BDR eCommerce Automation Staffing eWaste Data Protection Twitter Voice over Internet Protocol Tip of the Week Budget Business Computing Settings Movies Hosted Solution Instagram BYOD Updates HaaS Microsoft Office Remote Support Data Backup Information Mobile Devices Human Resources Politics Law Enforcement Wireless Risk Management Data loss Computer Bitcoin Mobile Device IaaS instant Messaging Google Maps Lead Generation Connectivity Value Benchmarks Tech Support VoIP Troubleshooting Paper Network Attached Storage Managed Service Provider Word Remote Monitoring and Management IT Support Collaboration HIPAA Time Management Cybersecurity Streaming Media Training Vulnerability Machine Learning Scalability Bring Your Own Device Profitability iPhone DDoS IT Management Files Big Data Retail Wearables Sports Blockchain Thank You Database Networking Efficiency Credit Cards Leadership App Hybrid Cloud Personal Information Windows XP Google Business Technology Users Printing Excel Dongle Copy Security Managed IT Services Server Managed IT Services Tip of the week Virtual Assistant Managed IT The Internet of Things Battery IT Support Save Money Update Physical Security Remote Computing Safety Access Healthcare Windows Windows 7 Employer Employee Relationship Windows Server 2008 R2 Processors Business Management Smart Technology VoIp Gadget Maintenance Shortcut Virus Touchscreen Spam Blocking Edge Password Conferencing OneNote Content Filtering Internet Social Media Smartphone Specifications Miscellaneous Comparison Apple Analytics Unified Communications Virtualization Employees Telecommute Cortana Plug-In Microsoft Hosted Solutions Telephony Paperless Office Operating System E-Commerce Cost Management Hackers Analysis Hard Drive Gaming Console Wireless Internet Office Malware Medical IT Ink WhatsApp Solid State Drive Paste Security Cameras Cabling Android Certification Telephone Systems Internet of Things Scams Project Management WannaCry Patch Management Holiday Hiring/Firing Spotify Managed IT Service Chrome News Financial Tablet Payment Cards Alerts RAM Server Management National Security Dark Web Windows 10 Telecommuting Apps Artificial Intelligence SaaS Synergy Threat Printers Cryptocurrency Business Intelligence Gmail Vulnerabilities Multi-Factor Security Authentication Browser Work/Life Balance Privacy Mobile Device Management Samsung disposal Phone System File Sharing WiFi Backup Marketing Money Processor Data Security Hardware Computer Care Television Data Breach Google Drive CrashOverride Education Environment Spam Millennials Phishing Spyware VPN Travel Communications Cloud Computing Applications Business Continuity How To Disaster Recovery Office 365 Online Shopping Innovation Yahoo Productivity Entertainment Emoji Hacker Small Business Network Employee-Employer Relationship Best Practices Cleaning Computers Tech Terms Compliance Live Streaming Remote Control Websites Data Hacking Workers Congratulations Recycling Chrome OS Cloud Microsoft Teams Website Managed Service Employer-Employee Relationship Storage Payment Tech Term Downloads Upgrade A.I. Office Tips Information Technology Inventory Productivity Tactics Two-factor Authentication Sales Webcam SSD Electronic Health Records Digital Saving Money Scam Unified Threat Management Staff Video Games Dark Data Alert Windows 10 Wireless Charging Knowledge Printer Server Batteries