Alltech IT Solutions Blog

Is Your IT Department Stepping Up?

Is Your IT Department Stepping Up?

If you need to get your current IT infrastructure under control, you don’t want to deal with amateurs. You want to resolve your issues and quicken your response times, as well as grow and upgrade your infrastructure in a way that makes more profits and enhances productivity. To find out if you need an upgrade to your current IT systems, ask yourself the following questions.

Does it Feel Like You Constantly Suffer from Downtime and Computer Issues?
If you simply can’t get anything done because your IT isn’t working properly, then you’re paying for nothing. Downtime comes in many forms, but the most obvious ones include computers that are sluggish and are constantly breaking down, employees twiddling their thumbs while waiting for updates to be applied; and, perhaps the most devastating of all, hardware failures that lead to extended periods of downtime and data loss. We would hope that by this point you would realize you need to make some changes to the way you manage your technology.

Does it feel like your IT is being actively managed and maintained, or is your current IT provider waiting for you to call them?
If you have workers who arrive at the office and their computers don’t boot up properly, you need an IT person to take care of it as soon as possible. Of course, IT can’t possibly get to every issue at once, but major issues like downtime, connectivity problems, and other concerns that demand immediate attention (or affect multiple users) need to be prioritized. If your IT provider isn’t willing to give that extra attention, perhaps it’s time for a change.

Are Emergencies Treated like Emergencies?
If downtime isn’t treated with enough seriousness, you might wind up spending too much time and capital while trying to get back into proper working order. For example, if you have 10 employees who can’t do their work, that’s 10 salaries that are being paid for doing nothing. You don’t need us to tell you that this is a waste. It’s best to have an IT resource that is available in the event of emergencies.

Can Your Employees Get Support Without Being Worried About Costs?
Some employees might be afraid to seek the help they need due to the fact that they might assume this support would cost the business. Your IT support should have a ticketing system that can be utilized by employees who encounter IT troubles. They can then report the issue as part of a service level agreement and get back to work promptly.

Is Your Network Fully Documented?
There needs to be documentation for every device that connects to your network, including desktops, laptops, servers, printers, routers, access points, switches, VoIP phones, and other devices. This documentation needs to include when they were purchased and installed, as well as who installed it, in addition to the model, serial number, warranty information, and access information.

Is Your Data Being Backed Up?
Your data should always be your top priority. If your data isn’t backed up, for example, you could be in a situation where, if not recovered, it could cost your business its future. You need to find someone who takes your data as seriously as you do.

Is Your IT Firm Working with You to Discuss and Review Their Own Performance?
At the heart of it, IT is about making technology work for your business. If it’s not doing that, then what’s the point? You need to have an account manager who is willing to keep you in the loop regarding licenses that expire or out-of-date software, as well as how to budget for the future with an IT roadmap. Maybe you’re having trouble working with a particular vendor or solution, so you need to find something to replace it. An IT provider can help you find an adequate replacement, no matter what your needs are. Ultimately, you should be your IT provider’s top priority; after all, you’re the one who hired them.

If you need an IT provider that can help you move your business forward, contact Alltech IT Solutions at 954-628-3770.

Tip of the Week: Two Taskbar Tips
Tip of the Week: Simple Windows 10 Tips to Leverag...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, November 12 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Autocorrect Money Troubleshooting eWaste Alert Recovery Small Business Dark Data IaaS Connectivity BDR VPN Wearables Websites Updates Data Recovery Telephony Productivity Gaming Console Health Managed Service VoIp Ink Cybercrime Update Communications Blockchain E-Commerce Cybersecurity Medical IT Thank You Battery Cleaning Telecommute IT budget Gadget Security Cameras Tip of the Week Windows 10 Environment RAM Server Management Internet of Things DDoS Inventory IT Support Unified Communications Webcam Managing Stress Mobility Files Avoiding Downtime Facebook Hardware Apple Display Reporting Smart Technology Payment Cards Worker Marketing Office Malware Touchscreen Bandwidth Telephone Systems Hacking Password Data loss Human Resources Sports Shortcut Privacy Education Mobile Office Networking Windows 10 Two-factor Authentication Hackers A.I. Network Attached Storage Spam Blocking Vulnerability Recycling WiFi Patch Management Electronic Health Records Error Freedom of Information Financial Windows Tip of the week PowerPoint Current Events The Internet of Things Hard Disk Drive Data Security IT Services Storage Excel Printer Server Email Hiring/Firing Remote Monitoring User Tips Network Analysis Tech Terms Big Data CrashOverride Printing Office Tips Help Desk Cortana Customer Service Database Virus Access Office 365 Certification Mobile Device Management Mobile Security Data Breach Virtual Assistant Phishing Cabling Disaster Recovery IT Support Cloud Remote Support Video Scam File Management Licensing Chrome Automobile Word Taskbar Threats Threat Company Culture instant Messaging Android Solid State Drive Hard Drives VoIP Safety Net Neutrality IT Management Voice over Internet Protocol Settings Data Windows Server 2008 R2 Cables Paperless Office Remote Control e-waste Outsourced IT Analytics Technology Tips Employees SSD Spam Wireless Risk Management Video Games Paste Microsoft Office 365 Value GDPR Collaboration Business Intelligence Data Management Microsoft Document Management Printers Data Backup iPhone Amazon Hybrid Cloud Outlook Government Business Computing Yahoo Specifications Employee-Employer Relationship Credit Cards Encryption Compliance Automation Downloads HP Vulnerabilities Printer Spotify Business Continuity Data Protection Browser Content Filtering Proactive IT Internet Explorer Backup Users Going Green Holiday Plug-In Social Media Router Machine Learning Eliminating Downtime Microsoft Office Communication Hosted Solutions Artificial Intelligence Project Management Budget Efficiency eCommerce Microsoft Teams Authorization Voice over IP WhatsApp Lead Generation Access Control Technology Cost Management Server User Security Processors HIPAA OneNote Insurance Wireless Charging Streaming Media Managed IT Services Twitter Trends Windows XP Computers News Gadgets Telecommuting Synergy Batteries Computer Care Travel Information Time Management File Sharing Save Money Passwords WannaCry Samsung Instagram Information Technology Chrome OS Apps Healthcare Remote Monitoring and Management Physical Security G Suite Remote Computing Smartphones Email Management Virtualization Scalability Best Practices Entertainment Gmail Television Business Management Operating System Bitcoin Applications Mobile Device User Tip Workplace Tips Copy Quick Tips Managed IT Service Employer Employee Relationship Knowledge Biometrics Internet Online Shopping Maintenance Ransomware Laptop Personal Information Multi-Factor Security Computer Website Millennials Regulation App Retail Business Bring Your Own Device Sales Network Security Dongle Saving Money BYOD Authentication Processor Google Drive Workers How To Employer-Employee Relationship disposal Managed Services Provider Managed IT Search Tablet Emoji Leadership Backup and Disaster Recovery National Security Upgrade Wireless Internet HaaS Security Benchmarks Alerts Productivity Payment Hacker Hard Drive Miscellaneous Scheduling Wi-Fi Vendor Management Congratulations Scams Training Paper SaaS Business Technology Mobile Devices Telephone System Cloud Computing Tactics Hosted Solution Managed IT Services Spyware Movies Vendor Law Enforcement Conferencing Politics Dark Web Cryptocurrency Phone System Windows 7 Innovation Staffing Edge Work/Life Balance Tech Term Smartphone Live Streaming Staff Managed Service Provider Tech Support Antivirus Emergency Botnet Digital Software Google Maps Unified Threat Management Google Profitability Comparison